Difference between revisions of "Communication Beyond the Client"

From WikiVet English
Jump to navigation Jump to search
(Created page with "==Introduction== Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the clie...")
(One intermediate revision by the same user not shown)
Line 1: Line 1:
{{OpenPagesTop}}
 
 
==Introduction==
 
==Introduction==
 
Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work.
 
Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work.
Line 46: Line 45:
  
 
</div>
 
</div>
 
{{OpenPages}}
 
 
[[Category:Communication Skills]]
 

Revision as of 14:23, 9 August 2012

Introduction

Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work.

Key Areas

Inter-professional

  • other professions
  • practice teams
  • laboratories (DEFRA,VLA etc)
  • insurance companies
  • drug companies

Intra-professional

  • 2nd opinions and referrals (acting as the referring and/or the referral practice)
  • presenting at veterinary conferences
  • writing journal articles

Society

  • public meetings
  • press articles
  • pressure groups
  • careers talks
  • open days
  • practice literature

Para-professionals

Organisations

  • Government departments
  • animal welfare charities
  • professional bodies
  • pressure groups

Animal carers/producers

  • yard staff
  • stockpersons
  • kennel/cattery staff
  • breeders
  • markets
  • pet shops

Client associated/agents

  • relatives
  • joint owners
  • trainers/riders
  • carers
  • interpreters
  • livery/boarding owners
  • transporters