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, 14:54, 9 August 2012
<b>Reflective practice includes personal self-awareness and dealing with uncertainty, whether concerning diagnosis, optimal management or prognosis.
This requires the veterinary professional to develop self-awareness and the ability to: </b>
*Recognise areas of personal challenge and endeavour to work on improvement
*Understand the extent to which personal views and values can clash with professional responsibility and the potential impact this might have on communication with clients
*Recognise his or her own limitations
*Understand when there is a need to refer, or offer referral, to senior or specialist colleagues
*Appreciate the need to respond constructively to feedback and/or complaints from both clients and colleagues
*Understand professional boundaries
*Consider personal care and safety including that of supporting staff
*Appreciate how to cope with uncertainty by understanding the stress that this and other pressures of the profession may bring, and reflecting on personal coping strategies
*Be mindful of the pressures that colleagues may experience, and ensure that access to support is offered when necessary
[[Category:Communication Skills]]