===I have forgotten my user name and/or password===
===I have forgotten my user name and/or password===
−
If you have forgotten your '''password''', click the "[http://en.wikivet.net/Special:PasswordReset Forgotten your login details]" link on the log in screen, then enter your username and click on the "email me a new password" button (see [http://commons.wikivet.net/images/7/77/Logging_into_WikiVet.pdf Logging into WikiVet<sup><small>TM</small></sup>] for more details).
+
If you have forgotten your '''password''' and/or your '''username''', click the "[http://en.wikivet.net/Special:PasswordReset Forgotten your login details]" link on the log in screen, then enter your email address and click on the '''"email new password"''' button.
<br>
<br>
−
If you have forgotten your '''user name''', please email the [mailto:wikimaster@wikivet.net WikiVet<sup><small>TM</small></sup> team] with as much detail as you can, your full name and the email address you registered with or any other email addresses you may have used. They'll then remind you of your username.
+
If you are still having trouble, please email the [mailto:wikimaster@wikivet.net WikiVet<sup><small>TM</small></sup> team] with as much detail as you can.