Difference between revisions of "Survey 2012"

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==Summary==
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This page is dedicated to our first survey of our userbase, a link to this page was emailed to almost 15,000 of our users on 31st January 2012. The survey is now closed and we are analysing the results. First of all we would like to thank all of you that filled in our survey, we are happy with the number of responses we got. We gained a good overview of what you thought about WikiVet navigation, amount and quality of content as well as some useful suggestions. The interesting and encouraging fact was that many of your suggestions are already in the pipeline and we hope to implement them soon. Here is a brief summary of what we've found so far:
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====Demographics====
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56% of responders were Veterinary students, which broadly matches the Veterinary student % of our user base. 41% of responders were from the UK, 29% were from the rest of Europe and around 11% were from North America, which again is similar to our user base.
This page is dedicated to our first survey of our userbase, a link to this page has been emailed to almost 15,000 of our users on 31st January 2012. We hope to have as many of our users as possible fill out this survey to enable us to improve the site in the coming year. We really value your opinion so please do let us know where you think our efforts are best spent.
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====Usage of site====
Your responses will remain anonymous and will only be used to improve the WikiVet site. No personal information will be disclosed to any third parties.
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Around 44% of responders use WikiVet about once a month and about 36% use it more regularly than that.  75% of responders use WikiVet to find specific information, 66% use it to learn and 47% use it for revision.
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Thank you in advance for taking part!
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====Editing Content====
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20% of responders didn't know that they could edit content, which shows we have some more work to do!  The main barrier to people editing content (32%) is that they're afraid they may write something that is inaccurate - we feel that this is probably a big reason why users are afraid to start a page, but hopefully you'll be braver when it comes to making small corrections?
<big><center>'''[http://survey.wikivet.net//index.php?sid=33471&lang=en Click here to get to the survey!]'''</center></big>
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====Navigation====
Your answers will remain anonymous so you can be as honest as you like with your commentsWe hope to display some of the results of this important survey on this page soon.  The survey will close on the '''20th February 2012''', so you have a little under 3 weeks to make your opinions count in this survey!
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The main way responders navigate around the site seems to be by using the search box, a lot are using the menu on the left of the page and on the front page too though. It seems that our search box works quite well, with only 3% of responders saying that the search function "never" or "almost never" finds what you're looking for efficiently.  We've been reorganising a lot of pages so they're easier to find by the search function and through links, so hopefully this % will decrease even further in the future.  It may also be that people couldn't find what they were looking for in the search because the page hasn't been created yet, which is a separate issue...
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====Content quality====
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We were really pleased to find out that most of you thought that our content was either OK, Good or Excellent, Good being the most common answer. We are aware there needs to be some improvements but as some of you already pointed out, the site has come along a lot since its first opening.
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====Usefulness of content====
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The majority of you thought that the text content is most important but all the other learning resource really add value to your learning experience. We will keep doing what we can in this area to improve our encyclopaedic content and bring you further learning resources too.
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====Site Features====
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Over half of responders didn't know what the PDF book creator was - it's really worth a look!  Have a look at our [[Help:Books|help page]] to see how to use this cool feature.  It seems that a lot of responders didn't know about our [http://www.facebook.com/WikiVet Facebook page] (58%), [http://twitter.com/wikivet Twitter feed] (64%) or [http://itunes.apple.com/gb/podcast/wikivet-podcast/id456249479 iTunes podcast] (73%) - there are links at the top of the home page to the Facebook and Twitter pages and at the bottom of every [[WikiVet Newsletter Archive|newsletter]], we'll try to make sure we tell more of you about them so you don't miss out!
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==Discussion==
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Thank you for all the encouraging comments we received and your continual support! We will be analysing the results in more detail over the coming weeks and hope to bring you more improvementsIf you'd like to find our more about the results and discuss them with us, please feel free to join in the conversation in the [http://www.noviceproject.eu/mod/groups/topicposts.php?topic=135305&group_guid=23370 discussion] in our WikiVet group in NOVICE.
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[[Category:News]]

Latest revision as of 14:51, 29 February 2012

Summary

QuestionMarkWVBlue.png

This page is dedicated to our first survey of our userbase, a link to this page was emailed to almost 15,000 of our users on 31st January 2012. The survey is now closed and we are analysing the results. First of all we would like to thank all of you that filled in our survey, we are happy with the number of responses we got. We gained a good overview of what you thought about WikiVet navigation, amount and quality of content as well as some useful suggestions. The interesting and encouraging fact was that many of your suggestions are already in the pipeline and we hope to implement them soon. Here is a brief summary of what we've found so far:

Demographics

56% of responders were Veterinary students, which broadly matches the Veterinary student % of our user base. 41% of responders were from the UK, 29% were from the rest of Europe and around 11% were from North America, which again is similar to our user base.

Usage of site

Around 44% of responders use WikiVet about once a month and about 36% use it more regularly than that. 75% of responders use WikiVet to find specific information, 66% use it to learn and 47% use it for revision.

Editing Content

20% of responders didn't know that they could edit content, which shows we have some more work to do! The main barrier to people editing content (32%) is that they're afraid they may write something that is inaccurate - we feel that this is probably a big reason why users are afraid to start a page, but hopefully you'll be braver when it comes to making small corrections?

Navigation

The main way responders navigate around the site seems to be by using the search box, a lot are using the menu on the left of the page and on the front page too though. It seems that our search box works quite well, with only 3% of responders saying that the search function "never" or "almost never" finds what you're looking for efficiently. We've been reorganising a lot of pages so they're easier to find by the search function and through links, so hopefully this % will decrease even further in the future. It may also be that people couldn't find what they were looking for in the search because the page hasn't been created yet, which is a separate issue...

Content quality

We were really pleased to find out that most of you thought that our content was either OK, Good or Excellent, Good being the most common answer. We are aware there needs to be some improvements but as some of you already pointed out, the site has come along a lot since its first opening.

Usefulness of content

The majority of you thought that the text content is most important but all the other learning resource really add value to your learning experience. We will keep doing what we can in this area to improve our encyclopaedic content and bring you further learning resources too.

Site Features

Over half of responders didn't know what the PDF book creator was - it's really worth a look! Have a look at our help page to see how to use this cool feature. It seems that a lot of responders didn't know about our Facebook page (58%), Twitter feed (64%) or iTunes podcast (73%) - there are links at the top of the home page to the Facebook and Twitter pages and at the bottom of every newsletter, we'll try to make sure we tell more of you about them so you don't miss out!

Discussion

Thank you for all the encouraging comments we received and your continual support! We will be analysing the results in more detail over the coming weeks and hope to bring you more improvements. If you'd like to find our more about the results and discuss them with us, please feel free to join in the conversation in the discussion in our WikiVet group in NOVICE.