Difference between revisions of "Communication Beyond the Client"
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Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work. | Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work. | ||
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Latest revision as of 13:46, 13 August 2012
Introduction
Whilst communication between the veterinary professional and the client is a key issue, the communication that needs to be undertaken in areas beyond the client is also of paramount importance. The veterinary professional may often need to represent their profession in a variety of situations, as well as being adept at communicating with other agents and organisations as part of their daily work.
Key Areas
Inter-professional
- other professions
- practice teams
- laboratories (DEFRA,VLA etc)
- insurance companies
- drug companies
Intra-professional
- 2nd opinions and referrals (acting as the referring and/or the referral practice)
- presenting at veterinary conferences
- writing journal articles
Society
- public meetings
- press articles
- pressure groups
- careers talks
- open days
- practice literature
Para-professionals
Organisations
- Government departments
- animal welfare charities
- professional bodies
- pressure groups
Animal carers/producers
- yard staff
- stockpersons
- kennel/cattery staff
- breeders
- markets
- pet shops
Client associated/agents
- relatives
- joint owners
- trainers/riders
- carers
- interpreters
- livery/boarding owners
- transporters
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